Support /System Engineer(JO # 43387)

Support Engineer
12 Months
Redmond, WA

Responsible for providing for complex products, including escalated issues,
mainly to end users, along with developers and corporate customers and
providing support via telephone, written correspondence, and electronic
media. Works independently with limited supervision.

Core Job Requirements:
Minimum of 2-5 years’ experience with a combination of the following:
•Operations in an Enterprise scale data center
•Experience in infrastructure operations processes and implementation of
projects
•Specialized knowledge in one or more of the following, Windows Server OS,
Virtual Server, IP networking, server hardware and storage, computer
security principles and practices.

Day-to-Day Duties: Candidate will work on Tier 3 Escalations with customers
and in the down time will be assigned ambigous tasks to complete.
General Qualifications:
BS/BA in Computer Science, Engineering, Business or related field or
equivalent in work experience.

Certifications:
MCSE (Windows 2000 or above)
CISSP or CCNA/CCNE
To discuss this opportunity further, please contact me at your earliest convenience @kkunwer@acrocorp.com